About OIS Partners

We carry no political exposure.
Our only mandate is the truth.

OIS Partners is a Salesforce-specialized operational intelligence consultancy. We come in, find what’s broken, tell you exactly what we found, and design the fix — without the political friction that prevents your own team from saying it out loud.

Christine Cooper — Founder, OIS Partners
Christine Cooper
Founder & Principal Consultant
The Founder

With over 15 years of hands-on Salesforce expertise and three decades in customer service, Christine brings a rare combination of technical depth and people-first thinking to every engagement. As a Salesforce Certified Administrator, she specializes in managing complex orgs, integrating business systems, and driving meaningful user adoption — helping organizations get more out of the tools they already have.

Her work spans the full Salesforce ecosystem, from Classic to Lightning migrations and intelligent automation to advanced reporting and analytics. She has a proven track record of streamlining workflows, elevating data quality, and breaking down silos between departments — turning operational friction into cross-functional efficiency.

What sets her apart is a career-long commitment to the human side of technology. Thirty years in customer service means she understands not just how systems work, but how people work — and how to bring the two together seamlessly.

Salesforce Certified Administrator 15+ Years Salesforce 30 Years Customer Service AppExchange Developer
Why OIS Partners Exists

The Truth Is Already Known.
It Just Isn’t Safe to Say.

Inside most organizations, the people closest to the work already know what’s broken. They know which reports can’t be trusted, which handoffs fall apart, and which workarounds have become unofficial policy. They just can’t say it — because they work there.

OIS Partners exists for that moment. We come in as an external set of eyes with no political stake, no confirmation bias, and no fear of retaliation. We ask the questions your team can’t ask, surface the answers your leadership hasn’t heard, and design a fix that the whole organization can get behind — because it came from the data, not from internal politics.

That’s the Operational Intelligence approach: not a software pitch, not a methodology pushed onto your process, but a structured diagnostic that tells you the truth about where you are — and a clear path to where you need to be.

How We Work

A Few Things We Won’t Do

We won’t design around a tool sale

We have our own Salesforce-native app — and we’ll tell you about it if it fits. But your engagement is built around what your operation needs, not around selling you anything.

We won’t bill by the hour

Every engagement is fixed-price with defined deliverables. You know what you’re getting before we start.

We won’t soften the findings

If your data is a mess, we’ll say so. The only way to fix it is to be honest about what we find — all of it.

Work With Us

Ready to Find Out What’s Really Going On?

The Free Assessment is 15 minutes. Structured. No pitch. We identify your single biggest operational bottleneck — at no cost, with no obligation.